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List of Sub-Processors

List of Sub-Processors

October 3, 2022

The following is a complete list of Sub-Processors as that term is defined in Section 1 of the Tightrope Media Systems, Inc. Data Processing Addendum:

List of Sub-Processors:

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Amazon Web Services

Purpose of Processing: Hosting of compute instances and computer data.

What data is shared?: Name, Email, Carousel Content

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MailGun

Purpose of Processing: Transactional email delivery for Carousel Cloud.

What data is shared?: Name, Email, Carousel Content

‍

LogicWorks

Purpose of Processing: 24/7 NOC and management of AWS infrastructure.

What data is shared?: Name, Email, Carousel Content

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Chargebee

Purpose of Processing: Subscription Management, customer invoicing and billing.

What data is shared?: Name, Email, Phone, Address, PCI Data (if applicable)

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Stripe

Purpose of Processing: Merchant account for processing credit card payments from Chargebee.

What data is shared?: Name, Email, Phone, Address, PCI Data (if applicable)

‍

Zendesk

Purpose of Processing: Customer support ticketing and portal.

What data is shared?: Name, Email, Phone

‍

ChurnZero

Purpose of Processing: Monitoring application usage and adoption.

What data is shared?: Name, Email

‍

Docebo

Purpose of Processing: Training portal and Learning Management System

What data is shared?: Name, Email

‍

‍

This list is subject to periodic revision. Tightrope will use reasonable commercial efforts to notify its customers of any changes to this list at least ten (10) days in advance.

‍

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