Pricing Plans

your audiences +

your experience =

your plan.

Delivering the right kind of EXPERIENCE, at the right price.

Core Pricing Icon

Core

$25.00

Per Month / Per Player / Annual Plan (Minimum 10)

BEST FOR
Self-sufficient customers

Learn More
Pro Pricing Icon

Pro

$19.44

Per Month / Per Player / Annual Plan (Minimum 30)

BEST FOR
Customers seeking extra guidance & best practices

Learn More
Enterprise Pricing Icon

Enterprise

Contact

Please contact sales for Enterprise pricing

BEST FOR
Customers seeking a
“white glove” service

Learn More

Compare Plans

Core

Pro

Enterprise

Base Subscription Details:

10

30

Signage Player Clients

200

Number of traditional signage players (AppleTV/BrightSign) that can connect to display content.

Unlimited

Unlimited

Express Players

Unlimited

Number of client apps that can connect to Express Player Feeds.

1

3

Express Player Feed

20

A unique feed of content that Express Players can connect to. Each additional feed enables a new audience to see different content on their connected Express Players. To add additional feeds, add a plan boost.

50 GB

100 GB

Media Storage

500 GB

The available media storage capacity for all of your signage content. To add additional storage, add a plan boost.

Need More Options? Reach out to discuss additional plan options or discounts for K12 and nonprofits.

Onboarding Experience:

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Self Guided Onboarding

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Customers are provided with self guided onboarding resources and invited to regularly scheduled onboarding sessions.

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Signage Player Configuration Assistance

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Guided assistance on the configuration and setup of a player type with your Carousel Cloud instance.

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CSM Guided Onboarding

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Customer Success Manager will provide customers with a personalized walk through of the core configuration and setup of their Carousel Cloud environment and essential use cases to achieve their objectives.

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STAM Pre-Sales Handoff Calls

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The Strategic Technical Account Manager begins engagement with enterprise customers before the sale is completed. Our goal is to ensure there is no delay in the project ramp up from pre to post sales.

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STAM Onboarding Project Tracking Calls

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The Strategic Technical Account Manager works with the customer on a regular interval that meets the customers needs to ensure their digital signage implementation project meets objectives quickly and efficiently.

Training Experience:

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Carousel Academy Training

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Full access to our entire online training catalog of course material for all of your Carousel Signage users.

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On Site Training

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Enterprise customers have access to request and schedule onsite product implementaiton training on their Carousel Cloud instance as available.

Creative Experience:

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Content Library

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Customers receive full access and use of all assets available in the Carousel Content Library.

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Channel Branding

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In addition to full access of all assets available in the Carousel Content Library, Pro customers can access Creative Services to update assets such as channels from our Content Library to your organization's branding upon request.

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Custom Design

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Enterprise customers are given full access to the same assets and services available to Core and Pro customers. Additionally our Creative Services team can work with you to create a channel design to match your specific digital signage needs.

Support Service Experience:

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Email Support (2-day SLA)

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Email Support (1-day SLA)

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Pre-Scheduled Remote Support

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Carousel support may offer to schedule a call or remote session if necessary to resolve a case.

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On-Demand Phone Support

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On-demand phone support is available during support hours. The on-demand phone helpdesk number will be provided to the primary account holder at the beginning of the subscription term.

Security and Compliance Experience:

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SOC 2 Report (requires NDA)

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HECVAT

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CAIQ

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SIG

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Annual Pen Test Reports (requires NDA)

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Get in Touch

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