Carousel Essentials

Webinars & Office Hours

Designed for new and seasoned users alike, our sessions help you get the most out of Carousel at every stage.

Essentials Webinars

New to the platform? Join our live webinars to learn the essentials, then stick around for a live Q&A with our team.

EVERYONE

General Essentials Training

The core walkthrough for new Carousel users, from first login to best practices.

Resources
Vocab
Basics
System Setup
Best Practices
Carousel Interface

UPCOMING EVENTS

  • Register for the October 20th, 2026: 10am - 11am CST
  • Register for the November 17th, 2026: 1pm - 2 pm CST
  • Register for the December 1st, 2026: 1pm - 2 pm CST
  • Register for the January 5th, 2027: 1pm - 2 pm CST

EDUCATION CUSTOMERS

High Ed Essentials Training

Core Essentials training told through higher-ed use cases and examples. Dates don’t work? Any General session covers the same ground.

UPCOMING EVENTS

  • Register for the November 3rd, 2026: 10am - 11am CST

EXISTING USERS

User Q&A & Showcase

This session showcases new features that have been released in the last 3 months. The second half of this webinar will be an open forum, where you can come with any questions you have related to Carousel.

NOTE: Requires a working knowledge of Carousel (no basic orientation provided). New users should attend a General Essentials webinar instead.

UPCOMING EVENTS

  • Register for the December 15th, 2026: 10am - 11am CST‍

Drop-in | No Agenda | Led by Customer Success

Office Hours

Office Hours is a dedicated drop-in session led by Customer Success for end users to ask specific software or account-related questions. To ensure we can address individual needs, we will utilize breakout rooms to discuss the specifics of your account one-on-one.

Please note that these are not formal onboarding or full training sessions. If you are a new user looking for a comprehensive walkthrough, we highly recommend utilizing our self-paced Carousel Academy or registering for one of our scheduled Essentials Webinars listed above.

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Office Hours will take place every week, alternating between Tuesdays & Thursdays.

Tuesday Sessions

Starting October 27, 2026: 12pm CST

(Link good for every other Tuesday starting 10/27)

Thursday Sessions

Starting November 5, 2026: 11am CST

(Link good for every other Thursday beginning 11/5)