CAROUSEL SUPPORT CENTER

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STEP ONE

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STEP TWO

VISIT THE CAROUSEL HELP SITE

STEP THREE

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CAROUSEL 7 Releases Notes

See all release notes..
Looking to upgrade to to the latest version of Carousel? Check out our upgrade pricing...

CAROUSEL CLOUD CHANGELOG

June 2019
  • CSL-2700 - Can't Edit Layouts in a Full Screen Alert Zone without All Zone Admin Rights
  • CSL-2750 - International characters/accent marks parse improperly in iCal
  • CSL-144 - Default Zone Background Not Updating on Player When Changed
  • CSL-2697 - Account for Player Pagination in API Swagger Documentation
  • CSL-2754 - .webmanifest mime type needs to be added to /player
tvOS & iOS Version 7
  • CSL-2749 - Apple TV crash to home screen after disabling a full screen alert
  • CSL-2747 - AppleTV show yellow dot in player dashboard
  • CSL-2760 - Certain fonts cannot be downloaded causing clocks not to display

See all Carousel Cloud Changes...

Latest knowledge base Articles

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FRONTDOOR
MANUAL

The FrontDoor manual walks you through creating users and permissions with your Tightrope system. It's a must-read for anyone who wants to use their system to the fullest.
Click here to download....

channel design

Get up and running quickly and beautifully with our pre made channel designs for Carousel. If there isn't a channel that works for you, our team can customize one.
View the Starter Designs...

REMOTE
SUPPORT TOOL

We use this software to temporarily allow support access to your computer. If you were asked to download the remote support tool by one of our techs, you're in the right place!
Click here to download....

Technical Guides

These guides walk you though step-by-step on some of the more difficult things to set up.
Jamf Pro + Carousel Configuration

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