CAROUSEL SUPPORT CENTER

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Ask and you shall receive:

STEP ONE

SEARCH THE KNOWLEDGE BASE

STEP TWO

VISIT THE CAROUSEL HELP SITE

STEP THREE

OPEN A SUPPORT CASE

CAROUSEL 7 Releases Notes

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Looking to upgrade to to the latest version of Carousel? Check out our upgrade pricing...

CAROUSEL CLOUD CHANGELOG

MARCH, 2019
  • CSL-2370 Privacy Policy and Terms of Use
  • CSL-2334 Updated RSS Libraries
  • CSL-2393 Fresh feed bulletin is broken
  • CSL-2024 RSS/Dynamic Feeds Fail/Give Up
  • CSL-2362 Deleting an Alert Zone with an MDM Configuration Profile does not remove the profile
  • CSL-2389 Ignore comments in rss feeds
  • CSL-2433 Manage Players right can be confusing
  • CSL-2434 Player license count does not show up on activation screen if you only have Manage Players right
  • CSL-2498 Change API rights to match up with UI for manage players rights
  • CSL-2504 /activate is not working for users with just manage player rights
  • CSL-2505 Users with just manage players rights get all menu options on player screen, but not all work
  • CSL-2508 QR code doesn't bring you to the activate screen
See all Carousel Cloud Changes...

Latest knowledge base Articles

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FRONTDOOR
MANUAL

The FrontDoor manual walks you through creating users and permissions with your Tightrope system. It's a must-read for anyone who wants to use their system to the fullest.
Click here to download....

channel design

Get up and running quickly and beautifully with our pre made channel designs for Carousel. If there isn't a channel that works for you, our team can customize one.
View the Starter Designs...

REMOTE
SUPPORT TOOL

We use this software to temporarily allow support access to your computer. If you were asked to download the remote support tool by one of our techs, you're in the right place!
Click here to download....

Technical Guides

These guides walk you though step-by-step on some of the more difficult things to set up.
Jamf Pro + Carousel Configuration

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